![]() Send Text Message (only visible If you have SMS enabled): Send an SMS message to the number.Meet with Video / Meet without Video / Chat (these options are only visible if the phone number belongs to an internal or external Zoom contact): Start an instant meeting or 1-on-1 chat with the contact.If the call was recorded, click the play icon to play the associated recording.Click the phone icon to call the selected number.For synced contacts, you'll see a general contact card with the name of the third-party service and all the phone numbers added to that contact.For internal and external Zoom contacts, you'll see the user's contact card and additional options to Chat or Meet.Hover over the profile picture for additional options if the phone number belongs to an internal, external, or synced contact.Note: If the caller hid their caller ID, you can only delete the entry. Hover over a call history entry for these options:.Click the drop-down menu below the tabs to filter call history entries by missed or recorded calls.Note: Learn more about identifying call history entries. The most recent call history will display at the top. How to view call history and recordingsįollow these steps to view call history and save call recordings. This article only covers viewing your own call recordings. Note: If your admin assigned you the ability to view the call recordings of other extensions, see the admin article for accessing call recordings for more information. Zoom mobile app for iOS or Android, 5.5.0 or higher.Zoom desktop client for Windows, macOS, or Linux, 5.5.0 or higher.Prerequisites for viewing call history and recordings How to identify call history entries in the desktop client or mobile app.How to view call history and recordings. ![]() For example, if you play a new call recording in the desktop client, it will also remove the notification icon on the mobile app. This includes the notification icon (red circle icon). Call history and recordings are synced between the Zoom desktop client and mobile app. ![]()
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